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Get access now with. Get Started. Select your edition Below by. How is Chegg Study better than a printed Management Information Systems student solution manual from the bookstore? A first mover is a business that is first to introduce a new product or service. It often gains a large market share and a strategic advantage because other movers into its market lag behind in brand recognition and quality of the competing product or service. Yes, a later mover can have strategic advantage with IT.
See answer A late mover had the advantage of risking very little because other businesses already tested the new technology and proved its feasibility.
If it is powerful enough, it can deploy it faster than a weaker pioneering business. A late mover takes the risk that earlier movers will always do better with the new technology because of their longer experience, and therefore better ability to always be ahead of late movers in adding features to the technology, and their ability to create intellectual property of some of the improvements.
It may lose a lot of money or market share because the effect of the new technology is adverse: the technology fails often and causes extra costs, or customers dislike it and are turned away, for example.
Answers to Discussion Questions Any computer program, including an off-the-shelf one, can become an SIS. Often it is not the technical sophistication of the software that makes the system a strategic asset, but the innovative way in which the business uses it. The reason is: Owners know their business better than any consultant does. Therefore, they know what may improve their product, services, or the way they deliver the products or services to the customers.
This unique knowledge gives them some of the tools to develop strategic information systems. In the contract with the software company, you must insist on confidentiality.
You must also demand the sole copy of the software. You must insist that the software company never develop similar software for a competitor. However, the latter may not be easy to enforce. In a capitalist society that encourages free enterprise and competition, businesses constantly look for new ideas that will gain them competitive advantages.
As long as no single organization holds control of the resources personnel, hardware, software, etc. The funds required to develop an SIS are sometimes huge and out of reach for smaller companies, but this is not a reason to bar them from pursuing such projects. In the end, innovation improves the well-being of all members of society. It has not yet been fully utilized. Also, there are new Web technologies every few weeks that can serve new business opportunities.
Therefore, anyone who starts a new, innovative business on the Web may reap the fruits first, and sometimes, maintain its competitive advantage there. New, innovative business processes almost always involve IT because IT helps reduce the number of workers involved in a process, collect and process data for business information, and reduce the cycles of business processes the time it takes to complete these processes.
They simply automate the process in the same manner for all organizations. Their technology is available to all; no technology that is immediately available to all can give its adopters a strategic position. However, site does enjoy the strategic advantage of one-click transactions, because it managed to patent it.
Delivery of books: electronic books; delivery of software: download instead of shipping or downloading off the shelf already done by some vendors, but on a very limited scale. IT allows these companies to collect, maintain, and analyze customer information. Collecting and maintaining the information without the use of IT would make such services unfeasible.
Implementing beta software, or even software that has been tested but is new, is always risky. This means that these executives consider such software carefully before they implement it.
A SIS venture may be risky to the firm. SIS efforts may be expensive and involve a considerable amount of time and effort.
The system may not deliver intended benefits as the business, and it may attract the attention of a larger, well-funded competitor sleeping giant. The firm may wish to consider a pilot project or it may wish to adopt a second-mover strategy.
Courts only examine whether the monopoly has an adverse effect on the consumer, and may decide to break up a monopoly if they believe that consumers will benefit from the breakup. Local telephone calls became more expensive. However, such a monopoly may also result in highly compatible applications that work well with each other, because all are produced by the same company.
The organization wanted to expand and reengineer the in-store experience different than customers have received in the past. Ultimately, leveraging the convenience factor.
When a sales rep comes over to show them a second video on a product they are thinking about downloading, the customer will be more inclined to download.
If the customer leaves empty-handed, the retailer loses. How does Finish Line put the customer first? What does the customer want?
What do they find enjoyable about an in-store experience? Finish Line gained additional insight on their customers by gathering research and knowledge as such. Why is it important to monitor the results of newly implemented technology, even when it is previously deemed successful? No matter how successful a system is, monitoring is a necessity. A word that is quickly used in order to define the status of an initiative rather than determine its real impact.
Also, success is not a binary determine; success or failure. It is on a continuum over time changing in a variety of directions and values. The real impact and value returned must be determined by in this case the impact on the value to the customer. Do they see a difference?
Have they spent more in the store by relating it to their downloads over time? Would you be more inclined to shop at Finish Line or one of their competitors and why? Or competitors, because of various faults or dislikes of Finish Line. Peapod provides an online grocery shopping service to its customers. The two thoughts about this service is … convenience and speed.
Toy walls could be found in malls, airports, and movie theatre lobbies during the Holiday season. Why were they featured in these locations and what additional locations would be ideal? Explain why. Movie theatre lobbies because lots of kids go to the movie theatre.
Picture this; you bring a 7-year-old boy to see Batman. If he walks through the lobby and sees a virtual wall full of Batman toys and action figures, the only way to peel him away from the wall is to download him something. People look at walls especially if engaging as they walk; it is impossible to not see walls. These walls can increase the knowledge, awareness and availability of a product in the same way a highway billboard does; through a captive audience that views the promotion in a few seconds to store in their memory.
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